Oracle Support and Oracle Managed Services
Oracle Support from dsp is at the forefront of both service and technology. As industry leaders, we are proud to manage and maintain some of the largest and high profile Oracle Databases and Applications in UK and Europe.
As an important ‘Oracle Gold Partner – Oracle Database Specialised’ we come highly recommended by Oracle, so you can be confident that your mission critical systems are in expert hands no matter what the issue or time of day.
Oracle Support, Uptime, all the time.
A philosophy at the very heart of our Oracle Support practice. The support we deliver is pro-active, this means that through a combination of monitoring, alerting, reporting and trend analysis we are able to resolve all database issues before they become a problem and impact on the day-to-day running of your business.
Oracle Support Packages
We offer a variety of ‘Oracle Support’ packages that are flexible and can be customised to your individual needs:
- Fixed Price model – covering daily maintenance and management
- Variable Model – effectively a time based ‘pay as you go’ model that is consumed in 15 minute units.
Our award winning Oracle Support helps you:
- Improve efficiencies and maximise uptime - our UK Oracle support specialists have experience in RAC, DataGuard and clustering, providing outstanding resilience and uptime.
- Get great results from all versions - whether you're running the newest database release or an older version, our experience means you'll get the most from your technology.
- Minimise errors and loss of revenue - our world-class Oracle DBA support team offers the reassurance that your database is in the right hands, with a proven track record for dramatically reduced downtime.
- Reduce administration time - with us managing day-to-day system admin, you're free to get back to business.
- Make sure your database infrastructure is fit for purpose - our Oracle health checks build a proactive action plan for developing your high-risk items.
- Significantly reduce downtime - our customers experience unrivalled uptime and minimal business disruption.
- Support the whole technology stack - our full support service covers most operating systems, including Windows, Linux and Unix, all the way up to the Oracle E-Business Suite application layer, making incident diagnosis effective and efficient.