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The DSP 3rd Party Applications Database (DB) Support delivers a high level of support for your Oracle Database.

Get in touch with one of our dedicated Oracle E-Business Suite experts today.

    3rd Party Applications Database Support

    We help customers maximise the performance, availability, and security of the Oracle database that underpins the 3rd party application by providing world-class knowledge, experience, and service. Identifying and correcting potential issues before they become major incidents causing a business impact. Proactively patching to ensure the Oracle Database has the latest security fixes in place.

    DSP delivers world-class managed services with unrivalled Oracle DBA experience. Coupled with our focus on delivering excellence and customer service, we’ll help provide a platform to ensure you get the most from your Oracle technology investment.

    Our DBAs will work remotely to review the current database health and patch level while also setting up our monitoring system that will alert various key areas for the database and report any alerts it generates. This will include a 24/7 alerting system for any Priority 1 issues to ensure that any outages are minimal.

    DSP will regularly review updates from Oracle on security and performance recommendations and update the customer on the best approach to apply these to the Oracle Database.

    DSP will provide monthly service review reports where key metrics are reported on with recommendations on patching. 

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    3rd Party Application Support
    3rd Party Application Support
    3rd Party Application Support
    3rd Party Application Support

    3rd Party Application Support services

    Tribal SITS

    SITS: Vision is Tribal’s market-leading application for higher education (HE) institutions to manage the student journey. It supports recruitment and admissions, administration, student support and retention to outcomes.

    Learn more

    IFS ERP Database Support

    The Oracle database is a popular choice for storing and managing IFS data. As with all ERP DBA management systems, Oracle needs proper support and management to ensure the ongoing availability, performance, and security of IFS Applications.

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    IFS on OCI

    Organisations committed to leveraging IFS will find that transitioning to an Oracle Cloud Infrastructure (OCI) hosted solution offers many advantages. As a dedicated OCI specialist, DSP guarantees not only a seamless migration to OCI but also sustained success for IFS users in the long run.

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    Explore one of our IFS Success Stories...

    PRIMEdge Case Study

    PRIMEdge sought a cost-effective hosting solution without giving up IFS's ERP applications. Partnering with DSP and leveraging Cooper Software's expertise, they efficiently moved to Oracle Cloud Infrastructure (OCI). This move enhanced operations, added value, and boosted performance, allowing IT to focus on growth over maintenance.

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    DSP Oracle EBS Customers

    Middlesex University
    LSER
    Home Group
    National Trust
    Shannon Group
    King's College
    Suffolk County Council
    Unite Students
    Home Group

    "We chose Claremont (now DSP) as they help and encourage in-house learning which strengthens our team. They also provide a very flexible model which has saved us a lot of money which can then be re-invested back into our business to help our end customers."


    IS Supplier Relation Manager | Home Group

    Middlesex University

    “We approached Claremont (now DSP) to assist us with our Oracle E-Business Suite R12.2 upgrade. As a collaborative project, Claremont was an excellent partner to work with, providing invaluable support throughout the whole process. We would have no hesitation in recommending them to other universities and public bodies.”


    Deputy CEO | Middlesex University

    Shannon Airport

    "Claremont (now DSP) has been an excellent partner. They are highly proactive in their response; resolving problems quickly and their service levels are consistently good. We would have no hesitation in recommending their services to other large complex businesses such as ours."


    Head of Information Systems | Shannon Group

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    Get in Touch

    Speak to one of our Oracle experts today and see how we can help bridge the gap between what your business needs and your business maximising its potential. Fill out the form below and we'll be in touch shortly!