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Electronic Payments Provider Transitions from Oracle EBS to Claremont Cloud Case Study
DSP assisted the organisation with transitioning the Oracle systems to its Claremont Cloud for hosting and support.
Oracle E-Business Suite
Migration to Claremont Cloud
Overview
Following a business acquisition, an organisation which provides electronic payment soluti ons across Europe, was demerged and became a corporation in its own right.
The former parent company had always used Oracle E-Business Suite to manage its financials, supply chain, procurement, and HR, so it made sense for the organisation to stay with Oracle to preserve its business history and continue with current processes.
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It was evident that Oracle could act as a sound platform to support the company’s plans for growth. However, without in-house Oracle skills, the business needed an external UK-based provider to host and support its Oracle E-Business Suite.
First, it needed to transition its Oracle systems across to the new Oracle hosting and support provider. This needed to happen quickly to work within the timescale mandated by the sale of its former parent company, after which there would be no access to the old Oracle system.
Second, with no experience running or managing Oracle applications and not wanting to develop or recruit these skills, the business needed to engage a reliable partner to take on ongoing responsibility for all aspects of Oracle hosting and support.
Oracle Corporation recommended DSP, followed by a competitive tender to ensure the best supplier was selected. We were selected for its Oracle hosting and support capabilities and commitment to a successful partnership.
Our commercial structure was also attractive. It was important that the entire process, including migrating the Oracle system and acquiring licencing, could be wrapped up in the Managed Service costs. This approach meant that capital investment (CapEx) was eliminated in favour of smaller ongoing expenditure (OpEX) – precisely what the Finance Director required.
DSP began by delivering a comprehensive Oracle outsource solution using the @Claremont service. For a fixed monthly fee, @Claremont provides all Oracle licensing, system hosting, system administration and comprehensive support for Oracle functionality, database administration (DBA) and customisations.
It is the only proven Software as a Service (SAAS) model for Oracle E-Business Suite in the UK accredited by Oracle, and it delivers the comprehensive service that this company needs.
By spreading the capital expenditure of purchasing Oracle licenses across the operational life of service, this solution also delivered the significant cash flow benefits that the growing organisation required.
Eager to improve its efficiency and agility and reduce costs, the business was keen to make another transition and run its Oracle systems on a truly virtualised cloud platform.
Impressed by our quick systems migration and current hosting, support, and management service, the company engaged with us to transition its Oracle business-critical applications again, this time to Claremont Cloud.
We transitioned the business’ Oracle systems to Claremont Cloud. Our specialist team continues to provide operational management and technical support. The company can still visit its UK data centres and profit from on-site UK managers.
- A quick and seamless migration of its Oracle E-Business Suite to Claremont’s hosting without any impact on the business or its users.
- Claremont’s comprehensive ownership for everything related to Oracle – from hosting to system administration.
- OpEx replacing CapEx in implementing and supporting Oracle. The cash-flow benefits are enormous, and hardware can be refreshed every few years.
- Improved business security and continuity.
- Separate production and non-production UK data centres, with separate disaster recovery facilities, ensure that there is no loss of data and minimum business impact in the event of a disaster.
- The UK’s most comprehensive SLAs, including guarantees for system availability and incident resolution times.
- A true cloud solution that keeps all applications in one place.
- Commercial and operational flexibility.
- Adaptability – it can scale capacity up or down as needs evolve.
- Ensured Oracle licencing compliance.
- Greater agility and speed.
- Flexible pricing models to fit with its business needs.
Want to see what we can do for your business?
Contact our specialists today and start your E-Business Suite journey with industry experts.