Trusted Oracle Database Managed Service offering you a complete peace of mind

Beginning with a thorough site review, we ensure a smooth transition tailored to your specific database environment and needs. A dedicated take-on team will guide you through the process, providing clear communication and setting expectations. You'll also gain immediate access to our Customer Resource Portal, offering informative video tutorials and resources to empower you to manage your needs effectively. This collaborative approach, with a meticulously documented joint execution plan, ensures everyone involved is aligned for a successful start.

With our proactive monitoring and incident resolution you'll never worry about database downtime again. Our proactive monitoring identifies and resolves potential issues before they impact your operations. Even in rare cases of incidents, our 24/7 expert team and automated support system ensure swift resolution, minimising downtime and maximising the smooth functioning of your Oracle databases. This allows you to focus on your core business while we handle your database support needs with unparalleled efficiency and productivity.

We prioritise the security of your environment. Our commitment is demonstrated through stringent security standards and ongoing certifications in ISO 27001:2013 and Cyber Essentials Plus. Security best practices are ingrained in our culture, with all staff undergoing regular security awareness training. This ensures your data is protected against unauthorised access, breaches, and other security threats. Our dedicated Group Risk & Compliance Manager further strengthens this commitment by ensuring security measures are constantly improved to address evolving threats.

We recognise that navigating through technical and elaborate database reports can be a daunting task. That's why we are committed to providing reports that are not only technically detailed but also crafted in a manner that is accessible to individuals at all levels of understanding. We are very proud to introduce our unique and comprehensive Customer Health Check Portal: a tool designed to give you instant access to dynamic reports. These reports are tailored to meet your unique needs, allowing you to access your data whenever you desire.

Enjoy unparalleled database uptime and peace of mind with our comprehensive service. Our monitoring system safeguards your databases, proactively identifying and resolving any issues before they have the chance to disrupt your business operations. Say goodbye to worrying about after-hours emergencies or limited availability. Our dedicated team of DBAs are on call every day of the year, ensuring your critical systems are always in the best hands.

Unlock peak performance for your Oracle databases with our team of the UK's most skilled DBAs. Our proactive approach goes beyond monitoring to actively identify and address potential bottlenecks.  This meticulous tuning, delivered by our specialist DBAs, boasting over 200 years of combined experience and 100+ Oracle certifications, ensures your databases consistently delivers optimal performance, maximising the efficiency of your operations.