Do you require Oracle EBS Functional Support?
Discover DSP's Oracle EBS Functional Support, designed to resolve incidents relating to the use of Oracle and ensure the same incidents do not re-occur.
Contact us about our Oracle EBS Functional Support today.
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Oracle EBS Functional Support
At DSP, our objective is to deliver exceptional Oracle EBS Functional support and our track record of satisfied customers speaks volumes about our expertise and commitment to excellence. DSP is proud to be recognised as the UK's leading Oracle EBS partner and we continue to lead the way in helping businesses harness the full potential of their Oracle EBS systems.
DSP's Oracle EBS Managed Services represents something unique in the marketplace. We offer you the highest levels of service excellence through delivering on our promises, genuine proactivity and attention to detail that consistently exceeds expectations.
Our team of highly skilled Oracle professionals excel in all areas required to support the Oracle EBS stack. With a shared passion for delivering exceptional support, they are empowered to provide the best customer service possible. Supported by efficient ITIL processes and cutting-edge infrastructure, they are able to provide prompt solutions, proactive problem-solving, and a commitment to continuous improvement.
It is important to note that DSP's Oracle EBS Functional service provides support for the entire Oracle EBS Module stack, including Financials, Procurement, Payroll, HCM, SCM and Manufacturing. This is also the case for our Oracle EBS Technical Support.
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Key Benefits of DSP's Oracle EBS Functional Support
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System usage improvements and performance
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Planned system changes
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Long term partnership
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100% Customer Satisfaction, 99.5% SLA Adherence, 51% average savings
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Guaranteed incident resolution and response times
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Service Level Agreements (SLAs) beyond incident management
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Guaranteed effective security, maintenance and performance
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Management for system issues and unscheduled changes
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Learn more about our other Oracle EBS Managed Services
Some of our Oracle EBS Managed Service projects...
LSER Case Study
DSP, a trusted provider of Oracle services, partnered with LSER to support its Oracle EBS system. The case study highlights how DSP's expertise in managing and optimising Oracle EBS helped LSER streamline their operations, enhance system performance, and improve user experience.
Home Group Case Study
DSP partnered with Home Group to provide ongoing support and optimisation for their Oracle EBS system. The case study outlines the challenges faced by Home Group, such as system performance issues and lack of internal expertise, and how DSP addressed these challenges through their managed services.
DSP Oracle EBS Customers
"We chose Claremont (now DSP) as they help and encourage in-house learning which strengthens our team. They also provide a very flexible model which has saved us a lot of money which can then be re-invested back into our business to help our end customers."
IS Supplier Relation Manager | Home Group
“We approached Claremont (now DSP) to assist us with our Oracle E-Business Suite R12.2 upgrade. As a collaborative project, Claremont was an excellent partner to work with, providing invaluable support throughout the whole process. We would have no hesitation in recommending them to other universities and public bodies.”
Deputy CEO | Middlesex University
"Claremont (now DSP) has been an excellent partner. They are highly proactive in their response; resolving problems quickly and their service levels are consistently good. We would have no hesitation in recommending their services to other large complex businesses such as ours."
Head of Information Systems | Shannon Group
Contact us Today
Want to discuss our Oracle EBS Functional Support with an Oracle Account Director? Or maybe you'd like to schedule a reference call with one of our current managed service customers? Fill out the form below and we'll be in touch shortly!