Oracle EBS R12.2 Upgrade

Oracle E-Business R12.1 Support has ended. From January 2022, Oracle no longer provides new fixes and security updates. As a result, customers running Oracle E-Business R12.1 now face a gap in their Oracle support services, even where they continue to pay Oracle's support fees.

DSP's team has worked closely with Oracle to jointly deliver a series of R12.2 upgrade events in the UK. Subsequently, we are recognised as the industry's knowledge leaders for expertise and advice on Oracle EBS upgrades.

DSP offers Extended Managed Services support for customers without Oracle's Premier software maintenance and support services. In addition, for customers using Oracle E-Business R12.1 post-2021 and maintaining an Oracle Sustaining Support & Maintenance subscription, we will deliver a subset of our Extended Managed Services to fill the gaps that Oracle's Sustaining Support left.

Click here to learn more about DSP's Oracle EBS Extended Managed Services.

A tried and tested approach to Oracle E-Business upgrades used by 200+ organisations which ensures a cost-effective and risk-averse solution.
A blended onshore/nearshore model ensures that costs are minimal.
A truly collaborative partnership approach ensures that your resources are involved wherever possible and that knowledge is transferred throughout the project.

The upgrade costs can be spread over the term of the Managed Service agreement.
Typically, the additional cost of the upgrade is less than that of taking the more traditional project-based approach.
It will usually take longer in duration to complete an upgrade using this approach.
The same resources providing business-as-usual support also perform your upgrade.

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Middlesex University Case Study

DSP collaborated with Middlesex University to successfully upgrade their existing Oracle EBS system to the latest version. The case study highlights the challenges faced by Middlesex University, including outdated technology and limited functionality, and how DSP addressed these challenges through their upgrade services.

"We chose Claremont (now DSP) as they help and encourage in-house learning which strengthens our team. They also provide a very flexible model which has saved us a lot of money which can then be re-invested back into our business to help our end customers."

IS Supplier Relation Manager | Home Group

“We approached Claremont (now DSP) to assist us with our Oracle E-Business Suite R12.2 upgrade. As a collaborative project, Claremont was an excellent partner to work with, providing invaluable support throughout the whole process. We would have no hesitation in recommending them to other universities and public bodies.”

Deputy CEO | Middlesex University

"Claremont (now DSP) has been an excellent partner. They are highly proactive in their response; resolving problems quickly and their service levels are consistently good. We would have no hesitation in recommending their services to other large complex businesses such as ours."

Head of Information Systems | Shannon Group

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