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Expert Oracle Managed Services

Maintaining a robust and efficient Oracle environment can be complex and resource-intensive. That's where Oracle Managed Services come in. At DSP, we provide expert, proactive management of your Oracle systems, allowing you to focus on your core business while we ensure optimal performance, security, and scalability.

Oracle Managed Service

25 years of trusted Oracle Managed Services

As a leading Oracle accredited partner, Oracle Managed Services are at the core of our business. For over 25 years, we’ve offered 3rd party specialist Oracle support built around our customers’ needs, with a proven track record of customer success. In fact, we were the first Oracle MSP in EMEA to gain an Oracle Managed Service Expertise accreditation.

We really have seen it all - whether onsite, remote, cloud, or legacy, our specialised Oracle consultants will have come across your situation before and have the experience to provide the best solution for your unique requirements.

Our Oracle database support services are trusted by over 200 enterprise and mid-sized clients, helping them reduce IT costs by as much as 70% whilst increasing the resilience of their critical Oracle-based applications. Our proactive and preventative managed service tools securely maintain, support and administer your Oracle database environments around the clock, giving you complete peace of mind for the performance and safety of your database.

By partnering with us for Oracle Managed Services, you are gaining a trusted extension of your team, ensuring your critical systems are always performing at their best while remaining secure. Let us handle the day-to-day complexities of your Oracle infrastructure so you can focus on what matters the most - your business.

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Oracle Managed Services
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Why choose our Oracle Managed Services?

Preventative analytics

Prevention is better than cure. Our Oracle Managed Services deliver actionable insight and predictive analytics. We use our state-of-the-art managed service tools to proactively ensure that your enterprise workloads are as efficient as possible.

Instant ROI

Outsourcing core DBA services causes an instant reduction in costs. Typically, you can expect to reduce operational costs by between 40% - 70%. Many of our customers reinvest this resource into areas of innovation within the business.

Total environment support

Our Oracle managed services cover complete data platform support. From operating system support (Windows, Linux, and Unix) through to the application layer. This makes our incident diagnosis particularly effective and efficient.

Round the clock support

We'll work whenever you need us to - so you don't have to. Our team of DBAs, across the UK use cutting edge service management tools to identify severity 1 issues immediately so that overnight processes are not hindered.

An 'always on' service

Unlike an in-house team, we don't take holidays, sick days or even sleep! And, our collective knowledge far surpasses that of one or two individuals - with no knowledge loss should someone move on to a different organisation.

Oracle specialist providers

Oracle Database is in our DNA. We have more Oracle database and cloud accreditations than any other Oracle partner worldwide - so you know that your database is in a safe pair of hands with our specialised Oracle experts.

A collaborative approach

We know that success is about teamwork. We'll work in partnership with your in-house teams, your application provider and even our own competitors to best align our collective skills and knowledge to do what's best for your database.

DSP Oracle Managed Service FAQ

Find the answers to your frequently asked Oracle Managed Service questions. This document covers common inquiries related to implementation, maintenance, performance, security and more.

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Key benefits of DSP's Oracle Managed Service

Whilst organisations may use similar technologies, their support requirements will always differ. We understand this. At its heart, our Oracle Managed Services are a DBA-developed monitoring suite that allows us to react lightning fast to potential issues.

However, the design of your service, the SLA, and the ability to use us in either ‘Fixed-Price’ or ‘Variable’ mode all comes down to tailoring, something that is simply part of the service - our Oracle Managed Services include:

  • Site Review & On-Boarding Service
  • 24x7x365 Performance Monitoring & Alerting
  • Monthly or Quarterly Database Health Checks
  • Pro-active Database Performance Tuning
  • 24x7 Hotline Support Service
  • Access to Technical Data Analysis
  • Automated Patching and Continuous Maintenance
  • Backup, DR, Hosting, Cloud-enablement and Security Auditing

Frequently Asked Questions

Will I really get an instant ROI?

The short answer is yes. The ROI could come from the fact our contract would be cheaper than hiring your own team of internal DBAs, or from the ROI you'll get from the optimisation of your environment.

On average, a database managed service can cut your costs by 40%, however, we do have cases where it cuts costs by up to 70%!

How do you guarantee high levels of service?

Legacy support is straightforward, but how do you cope with supporting Oracle databases in cloud environments?

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Some of our Oracle Managed Services projects...

Root-5: Oracle Database Support

Discover how DSP project managed the transfer of services from its previous provider and continued to work with Root-5, providing 24/7/365 Oracle DBA support, patching, vulnerability scanning, and monitoring.

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BUUK: Oracle Database Support

Recognising the challenges of managing a complex database environment, BUUK approached DSP to deliver an Oracle Managed Services solution to support their systems and staff.

 

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DSP's Oracle Customer Success

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"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."


IT Manager | BRITA UK

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“DSP provided an extremely valuable service giving us insight into our Oracle setup that we were not aware of. I was impressed with the level of attention they gave and it gave me the confidence to continue working with them after the review."


Tungsten Network

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"We live and breathe this every day but it was really impressive how quickly DSP got on board with our systems and processes in order to start delivering results from the outset."


Head of Infrastructure | Zopa

Oracle Managed Services

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