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SQL Server Managed Services for Restore plc
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DSP helped Restore redevelop their core systems to achieve future-proof scalability and round-the-clock systems management and support with Microsoft SQL Server.
SQL Server Managed Services
Database Modernisation and Consolidation
SQL Server Support
Overview
Established in 1974, and with a growing presence across the UK and USA, Restore has been continuously evolving their approach to Enterprise Information Management for over 40 years. Restore’s customers include many of the world’s largest and most prestigious organisations, all of whom trust Restore with their documents, data and processes. They wanted to redevelop their core systems using Microsoft SQL Server, and DSP proved to be the best partner to implement a solution.
“As the relationship matured it was clear that one skill enabled the other. For technical expertise, I can’t fault them. Excellent.”
Restore
Restore’s growth made it clear that they needed to redevelop their core systems, and as such, needed a technology solution and partner to support them in providing:
- High–Availability for its customer-facing and critical back-office operations
- Proactive 24/7/365 systems management and critical support
- Reconciliation between the central database and separately hosted website databases
- Future-proof scalability
Microsoft SQL Server proved the outstanding technical choice based on existing in-house skills, technical capability and low cost of ownership. With the technology decision made, Microsoft introduced DSP as their partner of choice to implement and support the solution.
To achieve the high availability required, the solution used Windows failover clustering, replication to scale out the business to encompass Restore’s custom applications, and Transparent Database Encryption (TDE) to encrypt the database for security compliance. This delivered a resilient system with decreased application downtime, increased scalability and performance, enhanced application programmability, and tightened security controls.
DSP fit easily into the IT team in a partnership which continues to work well. Restore is impressed by DSP’s knowledge of SQL Server, but also by our understanding of the business processes, drivers and proactive approach to problem-solving.
With its new system in place for a year, Restore has seen efficiencies across the board. Not only has it achieved its business objectives and seen an increase in customers, but its ongoing support relationship with DSP has paid dividends.
With a faster diagnosis and resolution of performance-related problems, high-availability of the core databases and a scalable solution that can support a fast-growing business, Restore made the right technology choice and the right partner choice, with a system in place that the brand can rely on!
Database Modernisation and Consolidation
A modernisation and consolidation plan for the estate in order to improve performance, save time, reduce costs on hardware and licenses, and provide a stable, agile database platform.
Round the Clock Service
We provide round-the-clock systems management and support. Our DBAs work 24/7x365, employing cutting-edge service management tools to quickly identify critical issues, ensuring that overnight processes are not hampered.
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Your managed service is built around your individual support requirement, optimised to get maximum results from your database
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With our managed service, companies can often expect to reduce operational expenses by as much as 70%
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We have a team of experts with a vast collective knowledge
"Selecting a company like DSP is the best option as you receive a tailored database service. Generalists are not focused on the aspects required.”
Restore
Want to see what we can do for your business?
Get in touch with our specialists today and start your SQL Server journey with industry experts.